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Return Policy
We will accept Exchanges and Returns
phoned in to Glitzy Kidz within 7 days after receiving the
purchase. All returns require an authorization number. Please
e-mail us at info@glitzykidz.com and explain the reason for
the return. Glitzy Kidz will reply with an authorization number
and instructions. Please include return authorization number
inside the box. If
Return is not received within 7 days after you receive authorization number; then a 20% re-stocking fee will apply for returns received up to 20 days thereafter. Exchanges only will be allowed for Returns received between 21 to 30 days. No Refunds or Exchanges after 30 days!
The following items are excluded from return
policy: Group pre-ordered items, and special orders. Holiday
apparel will not be accepted after the specific Holiday. Items
must be returned in new condition to ensure an exchange or
return. Shipping fees are non refundable. Exchanges will be
considered as new orders and shipping charges will apply.
Shipping Return Packages
After you receive your authorization
number, place number inside of box and mail your exchange
or return within 5-7 business days to:
Glitzy Kidz
20 N.E. 163rd Street
North Miami Beach, Florida 33162
Please allow up to 3-4 weeks for merchandise credit or shipping
of an exchange.
Group Pre-Orders (Dance
Schools, Theatrical Groups)
Group Pre-Orders are large (three or
more of same item) advanced orders made on merchandise scheduled
to ship at a future date. Group pre-orders placed with Glitzy
Kidz will be shipped as they become available.
A 15% non-refundable deposit will be charged when you place
your order.
Sizing Information
Glitzy Kidz has added a size chart to
assist you.
Please keep in mind that sizes vary between designers. We
will gladly measure items upon request.
Shipping Rates and
Services
We ship via UPS. US Postal Service’s
Priority Mail and Global Priority is also available.
Please allow 6 to 10 days for package arrival. This time frame
allows us to process, package and mail your item. Should you
require a faster delivery; call or e-mail us with your request.
Thank you for shopping at Glitzy Kidz. We appreciate your
business. 100% satisfaction guaranteed.
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