Shipping Policies

Return Policy

1) No returns, refunds or exchanges on custom designs.

2) It is important to provide the correct measurements and sizes on custom designs to insure proper fit.

On other Store Merchandise that is not custom made:
We will accept Exchanges and Returns phoned or  e-mailed in to Glitzy Kidz® within 3 days after receiving the purchase no exceptions made.  All returns require an authorization number.  Please call sales office 305-354-4663 or email us at info@glitzykidz.com and explain the reason for the return.  Glitzy Kidz® will reply with return authorization number and instruction.  Please include return authorization number inside the box.  If Ruturn is not received within 5 days after you receive authorization number, then a 20% re-stocking fee will apply for returns received up to 20 days thereafter.  Exchanges only will be allowed for Returns received between 21 to 30 days.  No Refunds or Exchanges after 30 days!
The following items are excluded from Return Policy.  Group pre-ordered items, and special orders.  Holiday apparel WILL NOT BE accepted after the specific Holiday.Halloween policy: October 10-31st ALL SALES ARE FINAL.  Our Halloween policy overrides any return policy mentioned.  Items must be returned in new, unused condition to ensure an exchange or return.  We reserve the right to inspect returns and deny refunds on items which do not meet this criteria.  Damaged, torn, or stained items will not be accepted, please do not return items or costumes in these conditions.  Do not try on costumes if you see that it will not fit.  Forcing the costume on will damage it.  Shipping fees are non refundable.  Exchanges will be considered as new orders and shipping charges will apply
 
Sale Merchandise:  Discounted, Clearance Sale items are considered to be a final sale and non returnable.  Please make sure you order correct sizes.
 
Links To Other Web Sites and Services:
This Site is linking other E-Sites maintained by third parties.  Glitzy Kidz®
provides these Sites to you solely as a convenience. These Sites are a separate entity and does not imply our endorsement of the Sites Linked to Glitzy Kidz®. You access these  Linked Sites at your own risk and by accessing them you leave the Glitzy Kidz® Site. Linked Sites are not under the control of Glitzy Kidz® and Glitzy Kidz® is not responsible for the contents of any Linked Sites.
 
Shipping Return Packages
After you receive your return authorization number, place number inside of box and mail your exchange or return within 5 days.  Refused packages or packages left at Post Offices will not be refunded.
 
Glitzy Kidz®
20 N.E. 163rd Street
Miami, Florida 33162
 
Please allow up to 2-3 weeks for merchandise credit or shipping of an exchange.
 
Group Pre-Orders (Dance Schools, Theatrical Groups)
Group Pre-Orders are large (three or more of same item) advanced orders made on merchandise scheduled to ship at a future date.  Group pre-orders placed with Glitzy Kidz® will be shipped as they become available.  A full payment is expected when placing your order.  Cancellations are not allowed once order is placed.  Please make sure the order and sizes are correct before placing the order.  We strongly suggest that you order one of each item upfront making sure that you are completely satisfied with your group pre-order costumes.  Thank you for your cooperation.
 
Sizing Information
Glitzy Kidz® has added a size chart to assist you.  Please keep in mind that sizes vary between designers.  We will gladly measure items upon request.
 
Shipping Rates and Services
We ship via UPS, US Postal Service's Priority Mail and Global Priority is also available.  Please allow 8 to 10 days for package arrival.  Some items may take longer shipping time and we will notify shipping time on these listings.  This time frame allows us to process , package and mail your item.  Should you require a faster delivery, call or e-mail us with your request.
 
Thank you for shopping with Glitzy Kidz®.  We appreciate your business.  100% satisfaction guaranteed.

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